关于我们 - Decipher Tools

你现在在哪里?

我们是一家美国公司,在加利福尼亚州旧金山和亚利桑那州凤凰城设有办事处。

背景

公司创始人和整个 Decipher Tools 团队是iOS备份和管理iPhone数据的专家。我们开始制作应用程序,并帮助公司提供移动战略 App Store 首先推出。随着时间的推移,我们看到需要更好地支持iPhone数据和备份,这导致我们构建了自己的套件 Decipher Tools iPhone程序。我们的软件产品遍布世界大洲。那么,除了南极洲! 我们喜欢我们的客户,您可以在这里阅读其中的一些评论。

谁是创始人?他们真的回复邮件吗?

Photo of Kelly W.
Photo of Jay W.

是的 Decipher Tools 创始人以及我们的其他人 Decipher Tools 员工都会回复电子邮件和产品支持!我们喜欢解决问题 - 我们相信优秀的软件是通过与我们的客户交流而形成的。这是一个团队的努力。

联系

如果您有任何产品问题或需要软件支持,您可以 通过我们的支持页面联系我们.

来自我们客户的反馈


Joe Salama

四月 4, 2017

Decipher back up repair is fantastic software. For the second time now, my iTunes back up had gotten corrupted - my guess was that it had something to do with the beta version of iOS I had installed. But that doesn't matter, because decipher back up repair came to the rescue.

As a result of my own error, I had occasion to email back-and-forth with their support team more than a few times, and I'm pleased to say they were constructive, supportive, and reliable throughout the entire process. Once I had discovered my error, fixing the back up and restoring it to my iPhone was straightforward and simple. In conclusion, decipher back up repair comes with my high recommendation. It's not often that you find a product that works and a company which stands behind their products with one on one service.



Mirza Cirkinagic

十二月 25, 2016

The Decipher Media guys are life savers. Now that might sound like I am exaggerating but I am not! Due to the piss poor backup process offered by Apple I was unaware that my backup was corrupted and could not be used. I kept backing up onto my old backup which basically meant that each time I did it the newly made backup was corrupted as well. When fate finally intervened it was to tell me that my battery on my old phone was dead. I therefore took a final backup and ordered a replacement. The replacement phone came, my old one was returned and wiped. I came back home, clicked restore from backup and lo and behold I couldn't do it due to my corrupted backup. I FREAKED out. I contacted Apple and they were virtually useless. They barely understand how pisspoor of a backup system they have implemented (you can only restore the whole backup or none of it so even all the good data will be lost, also there is no way for you to know if your backup is corrupted as the system doesn't verify and tell you). After browsing around online I found Decipher Media via Google and while I am inherently skeptic about 3rd party software I was so desperate I decided to give it a shot (after reading everyone else reviews on here). It was the best 30 bucks I ever spent. They helped me restore around 90% of my backup (the last 10% sadly was not save-able) which meant that I was not going to lose around 6 years worth of data. I cannot express how huge this was. The guys at Decipher Media were professional, quick to answer, explained everything perfectly and just genuinely nice people who cared about getting you your data back. There was no pushing products, no annoying commercials, no hidden agendas. They did everything they could to help me restore as much of my data as I could and I couldn't be happier. If you are sitting there with a corrupted backup and starting down the abyss of data loss, I can tell you now, the investment into Decipher Media service is worth every single penny and should you fall into the minuscule pool of people whose backup is so messed up that it cannot be saved, Decipher Media will even refund you the money you spent on their software. You quite literally have NOTHING to lose.
Jay & Kate you guys are amazing. I wish you the best of luck in the future.



Anthony Cheung

十一月 11, 2016

I was sceptic at first and even found myself reading through a lot of reviews and also searching for other solutions online before finally taking the plunge and trying this out - after all, I had 2 phones (mine and my gfs since we were swapping phones) that I had to sort out. We simply could not lose the photos on our phones, especially after they had been backed up (or so we thought).

Anyway, after using the tool, I encountered some problems and over the course of a few days (dealing with different time zones), the team at Decipher were able to help me go through and disect what problem I was encountering. Once that was sorted, phone 1 was fixed and I knew how to fix the 2nd one. LIFE WAS GOOD AGAIN!!!

Thank you so much!!! You definitely have a good product on your hands and I think you and your team are doing a GREAT job... I know how difficult and time consuming this must be for you, so a big hats off for ensuring I got a reply to my queries every time within a day!!!



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