Decipher Tools Blog: iPhone

iPhone WiFi Switch Won't Turn On | iPhone Disconnects from WiFi


Recently I helped a customer fix a software glitch with their iPhone wifi, where the wifi switch often wouldn't turn on. Or, the wifi would appear to be on and [... Read more about iPhone WiFi Switch Won't Turn On | iPhone Disconnects from WiFi]

How to Fix iPhone Personal Hotspot Bugs


A bug I've seen for several years on my iPhones 7/8/XS is that my iPhone personal hotspot network isn't appearing (not discoverable) to other devices. This post is about my [... Read more about How to Fix iPhone Personal Hotspot Bugs]

Do UK Mobile Networks Let Me Export or Save Text Messages on iPhone?


As of 三月 2018, Apple had 52% of the mobile phone market share in the UK. That's a lot of iPhone users! Every year here at Decipher Tools headquarters, iPhone [... Read more about Do UK Mobile Networks Let Me Export or Save Text Messages on iPhone?]

How to Recover Deleted Photos on iPhone - Mac or Windows


Today's instructions are designed to help any iPhone user quickly search both their iPhone and iTunes backup to see if lost or deleted photos are recoverable. Every year, our Decipher [... Read more about How to Recover Deleted Photos on iPhone - Mac or Windows]

Two Methods to Print Text Messages from iPhone XS/X/8/7/6


You may need to print text messages from an iPhone for a court case, immigration documentation, or just to have a memento of a lovely conversation you have on your [... Read more about Two Methods to Print Text Messages from iPhone XS/X/8/7/6]

无法将备份还原到iPhone - 如何修复备份


If you're getting an error making it so you cannot restore a backup to your iPhone, there are a few possible causes: There are some communication errors in the iTunes [... Read more about Cannot Restore a Backup to an iPhone - How to Fix The Backup]

Solutions for Government Agencies to Capture and Save Text Messages


Government agencies on federal, state, and local / city levels have seen a noticeable increase in the amount text messages exchanged in the workplace. Whether a government employee is using [... Read more about Solutions for Government Agencies to Capture and Save Text Messages]

How To Convert and Save Text Messages as an Email document - Mac or Windows


Overview Over the last 20 years, communicating via text messages has increased dramatically in all corners of the world. Over 18 billion text messages are sent each day globally! With [... Read more about How To Convert and Save Text Messages as an Email document - Mac or Windows]

Sending iMessages From Your Email Address Instead of Phone Number? Here's How to Stop That


If your friends and family are telling you that your text messages are coming from your email address instead of your phone number, the culprit is likely in your iPhone [... Read more about Sending iMessages From Your Email Address Instead of Phone Number? Here's How to Stop That]

为审判或法律事务记录文本消息


Attorneys and clients often find themselves needing to accurately document and print text messages for court, mediation, or legal proceedings. Each year there are millions more legal cases where text [... Read more about Documenting Text Messages for Trial or Legal Matters]

破解iPhone备份的解决方案


Here is a solution to the error iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored. If you're [... Read more about Solution for Corrupt iPhone Backups]

如何解决iPhone备份或恢复过程中断开iPhone的错误 iTunes的


If you're getting an error in iTunes that your iPhone “disconnected” during a backup or restore, this essentially means that the backup or restore stopped when iTunes didn't expect it [... Read more about How to Fix the iPhone Disconnected Error During Backup or Restore in iTunes]

How to Find Your iPhone or iPad's UDID


You may need to know your iPhone or iPad's UDID (Universal Device Identifier) in order to give it to an iOS developer or to help you identify your device's iTunes [... Read more about How to Find Your iPhone or iPad's UDID]

如何修复:iPhone备份损坏或不兼容(备份和恢复)


如果您有损坏的iPhone备份,通常会通过以下两种方式之一发现尝试进行备份时,会弹出一条错误消息,提示“ iTunes的 可以 [...详细了解如何解决:iPhone备份损坏或不兼容(备份和恢复)]

IPhone备份存储在我的计算机上的哪个位置?


You may need to access the files for your iPhone/iPad/iPod Touch backups on your computer in order to delete or rename them. Each backup of a device is typically named [... Read more about Where Are iPhone Backups Stored on My Computer?]

How to Recover a Forgotten iPhone Restrictions/Screen Time Passcode


My sister-in-law asks some of the best iPhone questions. Yesterday she asked me: Do you know how to reset a restrictions passcode? I seem to have forgotten it. We then [... Read more about How to Recover a Forgotten iPhone Restrictions/Screen Time Passcode]

将文本消息保存到计算机 - 教程 Mac 和 Windows


Tutorial Goal This tutorial will give you an easy step-by-step guide on how to save and export your text messages and attachments (photos/videos) from your iPhone to your computer. After [... Read more about Saving Text Messages to Computer - Tutorial for Mac and Windows]

Five circumstances where you need to print and save text messages - iPhone or iPad


In today’s digital age, almost everyone sends and receives text messages on a daily basis. Whether messages are being sent between family and friends or business partners and work colleagues, [... Read more about Five circumstances where you need to print and save text messages - iPhone or iPad]

Six things you might not know about iTunes backups!


For the average iPhone user, backing up one’s iPhone or iPad is something that most of us don’t do nearly as often as we should! Furthermore, when we do back [... Read more about Six things you might not know about iTunes backups!]

How to Prepare your iPhone or iPad for the iOS 12 update


Now that iOS 12 has been officially released to the public by Apple, there are a few quick tips you can follow to make sure that your iPhone or iPad [... Read more about How to Prepare your iPhone or iPad for the iOS 12 update]

How to Prepare and Send your iPhone Text Messages to your Lawyer


If you're working remotely with your attorney, you may need to independently save your iPhone text messages and iMessages and send them electronically to your lawyer. Here is our step-by-step [... Read more about How to Prepare and Send your iPhone Text Messages to your Lawyer]

Smartphones and Physicians - How Doctors Save and Print Text Messages


In the medical world of 2018 where smartphones and technology interact daily with health care and private patient records, doctors today regularly find themselves communicating via text message with fellow [... Read more about Smartphones and Physicians - How Doctors Save and Print Text Messages]

My iPhone Contacts are Gone! Help!


We've been hearing more reports that iPhone (iPad, and iPod Touch) users suddenly find all of their contacts are missing from their iPhone, with no clues about how the contacts [... Read more about My iPhone Contacts are Gone! Help!]

Fix for "This Action Cannot Be Completed" in iTunes and Mac App Store


This morning I was trying to update one of my Mac App Store apps and noticed that I still wasn't signed in after my recent Apple ID password change. I [... Read more about Fix for "This Action Cannot Be Completed" in iTunes and Mac App Store]

通过关闭实时照片来减少文本消息附件大小


Taking photos and sending them via iMessage directly in the Messages app has become a lot easier (and therefore a lot more common) in iOS 10 and iOS 11. If [... Read more about Reduce Text Message Attachment Size by Turning Off Live Photos]

How to Save Text Messages and iMessages to Dropbox - iPhone or iPad


Copy iPhone Text Messages to Dropbox - Quick Tutorial Today's tutorial will help you transfer and copy your iPhone text messages to Dropbox so that you have all your iMessages [... Read more about How to Save Text Messages and iMessages to Dropbox - iPhone or iPad]

How Senators and Congressmen Save and Manage Their iPhone Text Messages


An increasing number of juristictions require politicians, lobbyists, White House employess, and other governement officials to accurately document and save all mobile text message communications. Whenever there is any political [... Read more about How Senators and Congressmen Save and Manage Their iPhone Text Messages]

Five iPhone Tips Before You Leave For Vacation


When you go on vacation or are traveling, your mobile phone is your lifeline. Today in 2018, our phones contain copious amounts of important personal data regarding all aspects of [... Read more about Five iPhone Tips Before You Leave For Vacation]

How to Transfer iPhone Text Messages to Computer


One way to free up space on your iPhone is to save all of your text messages to a Windows or Mac computer, so you can delete the messages from [... Read more about How to Transfer iPhone Text Messages to Computer]

A Guide for Real Estate Agents and Brokers to Print Text Messages


If you are a realtor or if you work in the real estate industry in 2018 you are probably using text messages to communicate with your clients or colleagues in [... Read more about A Guide for Real Estate Agents and Brokers to Print Text Messages]

保留房地产交易的短信历史


My mom is a REALTOR® (as well as my step mom!) and I work all day on iPhone needs like pulling text messages and voicemails of the iPhone and on [... Read more about Keeping Text Message History for Real Estate Transactions]

How to Recover Text Messages from a Lost or Stolen iPhone


Access text messages from a missing iPhone or iPad Help! I lost my iPhone while traveling this week (I think it was stolen) and I want to know if there [... Read more about How to Recover Text Messages from a Lost or Stolen iPhone]

为什么我的iPhone备份损坏? (以及如何修复它)


在您的iPhone上交换新的iPhone X之后,或重置手机以解决某些问题后,即可打开 iTunes的 恢复您的备份并查看令人讨厌的消息 [...了解更多关于为什么我的iPhone备份损坏? (以及如何修复它)]

Quick Steps to Print iPhone Text Messages


Today almost everyone with an iPhone or iPad has a large amount of important SMS and text messages saved on their mobile phone or tablet. If you are like most [... Read more about Quick Steps to Print iPhone Text Messages]

如何恢复已忘记的照片库PIN


几个月前,我们写了一篇关于恢复被遗忘的限制密码的帖子。这让我想到了其他没有内置恢复机制的流行密码。然后 [...详细了解如何恢复已忘记的照片库PIN]

How to Export and Backup Text Messages / SMS on your Computer - PC or Mac


Save iPhone Text Messages for Mac or Windows Background Have you ever gone a day without sending a text message? For most mobile phone users the answer is a resounding [... Read more about How to Export and Backup Text Messages / SMS on your Computer - PC or Mac]

How To Back Up iPhone Text Messages Before Updating to iOS 12


Introduction At the recent WWDC conference, Apple announced that iOS 12 will be released sometime in the Fall of 2018. Whether you are planning to install iOS 12 on your [... Read more about How To Back Up iPhone Text Messages Before Updating to iOS 12]

Fixed: Restoring iPhone Backup Causes Freezes or Reboot Loops After Restore


I've been seeing a lot more boot-up/setup problems after restoring from an iPhone/iPad/iPod backup since iOS 11.3.1 came out. The problems usually manifests in one of a few ways: After [... Read more about Fixed: Restoring iPhone Backup Causes Freezes or Reboot Loops After Restore]

A Parents Guide to Monitor and Track the iPhone Apps Used by your Child or Teen


Overview Decipher Screen Time is a new desktop program that helps parents monitor what specific iPhone apps their children use most often and also the amount of time their child [... Read more about A Parents Guide to Monitor and Track the iPhone Apps Used by your Child or Teen]

升级到iPhone 8或iPhone X - 将短信保存到电脑并备份,然后再拿到新手机!

Darcy F, Writer for Decipher Media
达西F.

分类: 苹果手机 | 查看评论

总结随着最近发布的苹果专用版(RED)iPhone 8和8 Plus,您可能正在考虑升级。红色的铝质外观不仅美观, [...了解有关升级至iPhone 8或iPhone X的更多信息 - 在收到新手机之前,将短信保存至电脑并备份!]

将iPhone文本信息备份并保存到计算机• Mac 要么 Windows


背景和目标当大多数iPhone用户突然需要保存与家人,朋友的重要文本消息交换时, [...详细了解备份并将iPhone文本信息保存到计算机中 Mac 要么 Windows ]

如何修复:iPhone备份损坏或不兼容


今天我们要解决客户的一个问题:“我昨晚支持我的手机 iTunes的 在今天交易之前......擦掉旧手机并将其打开 [...了解更多关于如何修复:iPhone备份损坏或不兼容]

如何放置iPhone文字信息 PC


本文提供了一些获取iPhone文本信息的方法 PC ,因此您可以将它们保存为用于搜索,打印或只是一个很好的备份副本。我们会提供 [...了解更多关于如何放置iPhone文本信息 PC ]

如何在iPhone上使文本信息保密


在2018中,我们数据的隐私是维护和包装人脑的最具挑战性的任务之一。最近的新闻和彻底的纽约时报文章 [...了解更多关于如何在iPhone上使文本信息私密]

iPhone备份损坏或不兼容的错误


iPhone备份损坏错误和解决问题的答案问题:“我试图恢复我的iPhone备份,并收到一条错误消息,指出” iTunes的 不能 [...了解更多关于iPhone备份损坏或不兼容的错误]

管理客户文字信息的律师指南


律师处理来自客户的短信的最佳实在当今法律界,律师和律师面临的挑战性任务是,是否通过客户 [...了解更多关于管理客户端短信的律师指南]

打印iPhone文本信息指南


如何从我的iPhone打印短信? “我有很多来自商业伙伴的短信,我需要打印出来用于个人和法律目的 [...了解更多关于打印iPhone短信指南]

六个修复“ iTunes的 由于发生错误而无法还原iPhone“


我已经看到了我的有用,不那么有用,愚蠢的应用程序错误消息。该 iTunes的 错误信息 ” iTunes 无法恢复iPhone,因为发生错误“是 [...了解更多关于Six Fixes for“ iTunes 由于发生错误而无法还原iPhone“]

进行SMS备份的步骤


如何在我的电脑上进行短信备份? Windows 要么 Mac 电脑? “我的朋友,家人和商业伙伴在我的iPhone上有超过一千条短信 [...了解更多关于制作短信备份的步骤]

如何在损坏的iPhone屏幕上输入密码


如果你的iPhone屏幕坏了,你可能想插入它 iTunes的 在获取替换屏幕或新iPhone之前进行备份并复制您的照片。 [...详细了解如何在破损的iPhone屏幕上输入密码]

我如何解决我的AirPods问题


我见过两种不同的错误,其中我的AirPods无法连接到我的iPhone。有时候,一个AirPod无法工作,并且我看到一个小小的红色感叹号 [...了解更多关于我如何解决我的AirPods问题]

关于如何修复不兼容的损坏的iPhone备份的步骤


Goal: To fix and repair the iTunes error message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored. [... Read more about Steps on How to Fix a Corrupt iPhone Backup that is not Compatible]

如何从iOS 11中不再支持从应用程序访问文件?


One major change in iOS 11 is that iOS no longer runs older 32-bit architecture apps. It's not likely that many of these apps will be updated, especially those that [... Read more about How Can I Access Files From Apps No Longer Supported in iOS 11?]

您是否可以将iOS 11备份还原到iOS 10?


Update 一月 25, 2018: If you need to install 32-bit apps on an iPhone/iPad/iPod that is running iOS 10, open the App Store app and go to your past purchases. [... Read more about Can You Restore an iOS 11 Backup to iOS 10?]

修复或加强Apple iPhone USB和MacBook电源线


Let's face reality: Apple cables tend to wear out and break. This article is all about ways to reinforce your Apple cables to extend their lifetime, or fix fraying cables. [... Read more about Repair or Reinforce Apple iPhone USB and MacBook Power Cables]

在iPhone上保存iPhone文本信息的步骤 Mac 要么 Windows


If you are reading our Decipher Tools quick tutorial tip it's probably because you have text messages on your iPhone that you need to transfer to your computer. Let's dive [... Read more about Steps to Save iPhone Text Messages on Mac or Windows]

快速提示 - 修复步骤 iTunes的 由于备份损坏或不兼容错误,无法恢复iPhone


If you are getting an error message while trying to restore your iPhone backup then our Decipher Tools quick tip should be helpful. Note: This tip is NOT if you [... Read more about Quick Tip - Steps to fix iTunes could not restore iPhone because backup was corrupt or not compatible error]

如何保存iPhone短信 Mac - 速指南


Here is a quick step-by-step guide on how to save iPhone text messages to your Mac desktop or laptop computer. These steps will work with iOS 11, iOS 10, iOS [... Read more about How to save iPhone text messages to Mac - Quick guide]

如何在每条短消息上保存/打印带有姓名和联系人的iPhone文本消息


Today's tutorial is a how-to-guide that will help you save iPhone text messages to your computer with the contact listed on each individual text message. This is especially useful for [... Read more about How to Save / Print iPhone Text Messages with the Name and Contact on Every SMS Message]

如何恢复已删除的iPhone文本消息


One of the great things about working on Decipher TextMessage is that I often get to help people recover very precious data, such as text messages that were accidentally deleted [... Read more about How to Recover Deleted iPhone Text Messages]

iOS 11更新 - 恢复升级到iOS 11后删除的丢失或删除的照片


Upgrading your iPhone or iPad to the newly released iOS 11 can be both exciting and a bit terrifying at the same time. It's a thrill to download Apple's newest [... Read more about iOS 11 Update - Recover lost or deleted photos that were erased after upgrading to iOS 11]

升级到iOS 11 - 确保您的文本消息和提示的技巧 iMessages 备份


Apple's iOS 11 is due out on 九月 19 and it's a free upgrade for all iOS users. A few of the new features in iOS 11 include: Siri Improvements [... Read more about Upgrading to iOS 11 - Tips to Make Sure Your Text Messages and iMessages are Backed Up]

教Siri听写如何拼写专有名词


If you use voice dictation to type on your iPhone, you might have noticed that Siri/dictation uses the "common" spelling of proper nouns. If you use a less common spelling [... Read more about Teach Siri Dictation How to Spell Proper Nouns]

家长指南监测和保存你的孩子的iPhone文消息


Parenting is a tough task today in the ever-changing world of social media and ubiquitous mobile devices. It's estimated that 91% of teens worldwide are actively texting everyday. Feelings about [... Read more about A Parent's Guide to Monitoring and Saving Your Child's iPhone Text Messages]

我的iPhone语音备忘录不会同步! - 如何将语音备忘录保存到计算机


For anyone who uses Apple’s free Voice Memos app on their iPhone or iPad to save recordings, you will often notice that when you sync or backup your device via [... Read more about My iPhone Voice Memos Won’t Sync! - How to Save Voice Memos to Computer]

我可以恢复从iPhone上删除的已删除短信吗?


We often have iPhone users write to us asking if there is a way to recover deleted text messages or iMessages from their iPhone or iPad. The answer is "it [... Read more about Can I recover deleted text messages that I've erased from my iPhone?]

如何查看我iPhone备份中的所有照片 Mac 要么 Windows


Sometimes pictures on your iPhone get deleted or go missing and, even with a lot of searching, it can still be difficult to find the lost photos on your devices. [... Read more about How to view all photos in my iPhone backup on Mac or Windows]

恢复已删除或丢失的iPhone通话记录


Access your iPhone call history logs from your iTunes backup As most iPhone users are aware, each time you make a call on your phone, a record of that call [... Read more about Recover Deleted or Lost iPhone Call History]

保存已经去世的家庭成员的iPhone语音邮件


Can I export voicemails from a loved one who has passed away? The death of a loved one always brings with it an overwhelming amount of emotions and sadness. There [... Read more about Saving iPhone voicemails from a family member who has died]

Telstra iPhone户 - 如何保存短信/恢复已删除的短信


Tips for Australian iPhone users - How to save text messages Australia’s population in 2017 is hovering around 23 million mark. The country has currently has approximately 3 million iPhone [... Read more about Telstra iPhone Users - How to save text messages / recover deleted text messages]

How to transfer / make a separate backup copy of your text messages on your PC


Have you ever needed to save iPhone text messages to your computer in order to print them out? Perhaps you want to transfer your text messages or iMessages so that [... Read more about How to transfer / make a separate backup copy of your text messages on your PC]

警察和执法部门如何保存/访问短信并恢复已删除的短信


In recent years law enforcement agencies of all types (Local and State Police, FBI, CIA, Homeland Security) need to regularly access and save text messages for the purpose of evidence, [... Read more about How Police and Law Enforcement save / access text messages and recover deleted SMS messages]

Preserving Text Messages of a Loved One Who Has Passed Away


One of the most difficult and profound things in life to go through is the death of a loved one. Whether that person happens to be your mother, father, brother, [... Read more about Preserving Text Messages of a Loved One Who Has Passed Away]

How to See What Version of an iPhone App You Have


Today an app developer asked me an interesting question: “How do you find out what version of an app you're running?” Here's the short and most reliable way to check: [... Read more about How to See What Version of an iPhone App You Have]

iTunes Sync vs Backup - How to Ensure you Keep Your Data


I've been working with iPhone data for several years. I love it, because I get to help people recover valuable and sentimental data every day (like photos of newborn babies, [... Read more about iTunes Sync vs Backup - How to Ensure you Keep Your Data]

iPad or iPhone Sound Stuck on Headphone Volume?


Last night my son complained that our iPad's sound stopped working. When I took a look, I realized that when I tried to change the volume, the volume bar always [... Read more about iPad or iPhone Sound Stuck on Headphone Volume?]

iPhone Text Tones are All Silent


Merry Christmas Eve! This morning my husband's iPhone 6 Plus stopped playing text tones. The ringer worked fine, but all of the text tones just vibrated, even while trying to [... Read more about iPhone Text Tones are All Silent]

Problems with iCloud Backups


I love using iCloud as a secondary backup mechanism (that makes it a backup backup-mechanism?) It's automatic, so it's a nice little cushion of safety should I ever need it. [... Read more about Problems with iCloud Backups]

How to Back Up iBooks PDFs


I do some serious PDF hoarding in the iBooks app on my iPhone. Calendars, e-books, flyers, things I loved reading and want to read again, things I want to love [... Read more about How to Back Up iBooks PDFs]

How to Export iPhone Text Messages as a PDF Document


Since we do a lot of work with iPhone data, we're often asked how to save text messages and iMessages as a PDF. You may want to archive your text [... Read more about How to Export iPhone Text Messages as a PDF Document]

How to Save iPhone Text Messages to Your Computer


Saving text messages to your computer is a great way to preserve memories, free up space on your iPhone, or make sure that you've got a backup of important conversations. [... Read more about How to Save iPhone Text Messages to Your Computer]

如何恢复已删除的文本消息附件


When you delete a text message or iMessage on an iPhone, the iPhone Messages app deletes the message text itself from a database and then deletes the attachment files. Occasionally, [... Read more about How to Recover Deleted Text Message Attachments]

Why Does my iPhone Screen Drag Down to Half Screen Sometimes?


My friend texted me recently asking one of those good iPhone questions that is difficult to search for: “Sometimes when I swipe my home button a few times, the screen [... Read more about Why Does my iPhone Screen Drag Down to Half Screen Sometimes?]

Divorce or Separation Process - Instructions to Save and Print Text Messages


Anyone who has been through a divorce or separation knows that it’s one of the most stressful circumstances that any individual can experience during the course of their lifetime. Even [... Read more about Divorce or Separation Process - Instructions to Save and Print Text Messages]

如何从iPhone恢复已删除的照片


Unfortunately, if you're reading this, you've probably lost or accidentally deleted pictures from your iPhone. First, we're sorry to hear that! Next, let's try everything we can to help you [... Read more about How to Recover Deleted Photos from an iPhone]

Forgotten or Unknown iTunes Backup Password: How to Try a Blank Backup Password in iTunes


iTunes asking you for a backup password, but convinced you never set one? We may have the trick to help you get your backup restoring, or to disable the encryption [... Read more about Forgotten or Unknown iTunes Backup Password: How to Try a Blank Backup Password in iTunes]

How to Find a Phone Number You Deleted on iPhone


Maybe it was an accident, or maybe you didn't think you needed to talk to this person again, but you deleted a phone number or contact from your iPhone, and [... Read more about How to Find a Phone Number You Deleted on iPhone]

Your Apple Music Membership has Expired Errors


If you're not an Apple Music subscriber, you may see some (irritating) messages like “Your Apple Music membership has expired.” or “Hear this and any other song you want.” while [... Read more about Your Apple Music Membership has Expired Errors]

Recovering Snapchat Friends Metadata


As I wrote about in an earlier post: it seems as though the latest Snapchat updates remove a lot of the metadata that Decipher Backup Browser leveraged to recover Snapchat [... Read more about Recovering Snapchat Friends Metadata]

Snapchat Metadata Changed/Removed in iPhone Backups


It looks like the latest Snapchat update has either changed the structure of the metadata storage used within the app, or simply marked the metadata file as not to be [... Read more about Snapchat Metadata Changed/Removed in iPhone Backups]

Birthday Calendar Duplicated on iOS 10


We recently were alerted to an interesting iOS 10 glitch where after updating to iOS 10, calendars are duplicated, sometimes hundreds of times. Some of the duplicated calendars can be [... Read more about Birthday Calendar Duplicated on iOS 10]

Encryption Bugs in iPhone Backups


I've been investigating a pretty cruddy iPhone backup bug this past week. The bug goes something like this: Person makes an encrypted backup of their iPhone, the backup goes for [... Read more about Encryption Bugs in iPhone Backups]

Switching from iPhone to Android - How to Securely Save your iPhone Text Messages and Transition Off of iMessage


Switching from iPhone to Android? Here is how to save all your iPhone text message to your computer before you change devices. We've gotten many emails over the last few [... Read more about Switching from iPhone to Android - How to Securely Save your iPhone Text Messages and Transition Off of iMessage]

iOS 10.1 Update Released Removing Encrypted Backup Metadata


iOS 10.1.0 was publicly released today, fixing an issue that made it easier for password guessing software to brute force iPhone backup passwords. The password-guessing vulnerability had to do with [... Read more about iOS 10.1 Update Released Removing Encrypted Backup Metadata]

Restoring iPhone Backup Takes Forever then Fails with Disconnected Message


The latest iPhone restore bug I've been tracking is a great example of unintended consequences. Now that we have iPhones with really large storage capacity, we also have REALLY large [... Read more about Restoring iPhone Backup Takes Forever then Fails with Disconnected Message]

iTunes Could Not Restore the iPhone Because the Backup Does Not Exist


If you've gotten to this blog post, you may be somewhat frustrated after selecting a backup to restore in iTunes, to then have iTunes report: iTunes could not restore the [... Read more about iTunes Could Not Restore the iPhone Because the Backup Does Not Exist]

iTunes Claims My Backup Password Was Incorrect - But It's Not!


If you've recently changed your backup password in iTunes, and now iTunes is reporting that “the password was incorrect” when you try to restore that backup, then we may be [... Read more about iTunes Claims My Backup Password Was Incorrect - But It's Not!]

Upgrading iPhone to iOS10 - Tips to Ensure Your Text Messages are Backed Up


Each year when Apple releases a major iPhone update many people lose data during the upgrade. Apple officially released iOS 10 to consumers today. Let's make sure you’ve backed up [... Read more about Upgrading iPhone to iOS10 - Tips to Ensure Your Text Messages are Backed Up]

Selective Restore from an iPhone Backup


After making our backup repair tool, we started getting requests for a tool to selectively restore an iPhone backup. A selective iPhone backup means you get to pick the data [... Read more about Selective Restore from an iPhone Backup]

iPhone Caught in a Reboot Loop After Updating and/or Restoring a Backup


Starting in iOS 9, we've seen a problem in which an iPhone, iPad, or iPod Touch gets stuck in what we call "the boot loop". While iOS is starting up [... Read more about iPhone Caught in a Reboot Loop After Updating and/or Restoring a Backup]

How to Force Reminders to Sync / Update on iPhone


I use the Reminders app for my grocery lists. When I add items from my computer, or my husband adds things to our shared lists, they don't update on my [... Read more about How to Force Reminders to Sync / Update on iPhone]

iOS 10 Wifi Login Causes Settings App Crash


I've noticed my Settings app in iOS 10 crash occasionally when trying to join a wifi network that uses a webpage for credentials (like hotel wifi that needs your room [... Read more about iOS 10 Wifi Login Causes Settings App Crash]

iPhone Apps Won't Open, Crash on Launch


Yesterday, every third-party app I tried to launch crashed as it started up. Every one! My Apple apps (Podcasts, Mail, App Store, etc) all started without a hitch. The short [... Read more about iPhone Apps Won't Open, Crash on Launch]

How to Make an iPhone Backup on your Windows or Mac Computer


Each week and month that goes by we accumulate more and more SMS text messages and iMessages on our iPhones and iPads. Many people never back up their devices and [... Read more about How to Make an iPhone Backup on your Windows or Mac Computer]

New Photos Not Appearing in iPhone Camera Roll


Today my friend had an interesting iPhone bug. New photos she was taking in the iPhone Camera app were no longer showing up in her "Camera Roll" album, or anywhere [... Read more about New Photos Not Appearing in iPhone Camera Roll]

Apple ID: This Email Address is Already Being Used as an Alternate Email Address


I tried to log into iCloud.com yesterday, and I was greeted with a little security box asking me to verify my email address. When I entered my Apple ID email [... Read more about Apple ID: This Email Address is Already Being Used as an Alternate Email Address]

How to Put Text Messages Back on Your iPhone After a Factory Reset


A factory reset in iTunes will fix a lot of iPhone problems, including battery drain and general sluggishness. However, you may not want to lose your text messages, which will [... Read more about How to Put Text Messages Back on Your iPhone After a Factory Reset]

Unable to Sync, Backup, or Restore Older iPods, iPads, and iPhones


I've been very surprised to get a steady trickle of emails from people who are running into problems syncing, backing up, and restoring older iOS devices — especially iPods and [... Read more about Unable to Sync, Backup, or Restore Older iPods, iPads, and iPhones]

Restore Your Sluggish iPhone as New Without Losing Your Data!


Here at the Decipher Tools office in San Francisco we often receive emails from iPhone users who say that their iPhone is sluggish, buggy, or performing poorly. The question these [... Read more about Restore Your Sluggish iPhone as New Without Losing Your Data!]

iPhone Sound (Ringers, Alerts, Notifications) Randomly Turns Off


A few months ago, my dad told me about a strange issue he was having with his iPhone 5c: Randomly, his iPhone sounds and vibrations would stop working. He would [... Read more about iPhone Sound (Ringers, Alerts, Notifications) Randomly Turns Off]

How to Restore an iOS 9.3 Backup to an iPhone Running iOS 9.2


We've gotten a few handfuls of emails about restoring an iOS 9.3 backup to a device running iOS 9.2. This isn't too surprising since Apple's iOS 9.3 release has had [... Read more about How to Restore an iOS 9.3 Backup to an iPhone Running iOS 9.2]

Factory Reset Your iPhone, But Keep Your Data


Wouldn't it be nice to be able to somehow factory reset your iPhone, but keep your data? Note: If you have a backup that iTunes reports as corrupted when trying [... Read more about Factory Reset Your iPhone, But Keep Your Data]

Get Insights About Your Teen's iPhone Screen Time Without Intruding


The next product we're working on is a tool for parents, but it's applicable to anyone that is interested in information about how an iPhone is used, when it is [... Read more about Get Insights About Your Teen's iPhone Screen Time Without Intruding]

iPhone Shortcut to Jump to the Bottom of Photo Albums


I sync the last twelve months of photos to my iPhone, and it's always been a big pain to get to the more recent photos. I find myself flicking and [... Read more about iPhone Shortcut to Jump to the Bottom of Photo Albums]

App Store keeps asking for your password on iOS 9?


Is the App Store or iTunes Store app on your iPhone repeatedly prompting your for your Apple ID and password? I mean repeatedly as in, you enter it, the iPhone [... Read more about App Store keeps asking for your password on iOS 9?]

Upgraded to iOS9 and All my Photos Were Deleted


If you just upgraded to iOS9 and during the process some of your important pictures or videos were deleted, here are three quick and easy steps to see if your [... Read more about Upgraded to iOS9 and All my Photos Were Deleted]

Wipe your iOS Device, But Keep Your Health and Activity Data


Update 九月 26, 2015 Great news! We've taken the ideas from this blog post and turned them into our app Decipher Activity Transfer, featured on iDownloadBlog.com! Click here to see [... Read more about Wipe your iOS Device, But Keep Your Health and Activity Data]

FIXED - Upgrade to iOS9 causing iPhones and iPads to Freeze on Slide to Upgrade Screen


Apple released a fix for this issue in iOS9.0.1. Yay! Please see Apple's official update about this issue linked here. We're seeing a lot of reports on Twitter and the [... Read more about FIXED - Upgrade to iOS9 causing iPhones and iPads to Freeze on Slide to Upgrade Screen]

Three Quick Tips to Ensure You Don't Lose Important iPhone Data When Upgrading to iOS 9


Each year when Apple releases a new iOS, we receive emails from frustrated iPhone users asking for help after losing their text messages, photos, notes, and iPhone contacts. Below are [... Read more about Three Quick Tips to Ensure You Don't Lose Important iPhone Data When Upgrading to iOS 9]

Recover Lost or Deleted iPhone Photos


Instantly search your iPhone backup for deleted pictures. Accidentally deleting photos on your iPhone is not a fun experience, especially when the pictures are irreplaceable photos of family, friends, loved [... Read more about Recover Lost or Deleted iPhone Photos]

How to Recover Lost Photo Stream Pictures


Apple's "Photo Stream" feature automatically copies photos between all of your devices as they are taken. The photos are not stored on iCloud, so it can be a good photo-sharing [... Read more about How to Recover Lost Photo Stream Pictures]

iOS Messages Crash Bug: How to Prevent It and How to Fix It


A new bug has been found in which someone can send you a text message with a set of characters that causes your iPhone to reboot. In many cases, this [... Read more about iOS Messages Crash Bug: How to Prevent It and How to Fix It]

discoveryd or: How I Learned to Stop Worrying and Love the Bomb


I originally wrote this back in March and it didn't get published, but given the new surge of discoveryd complaints, I'm posting it here now. Apple is getting a lot [... Read more about discoveryd or: How I Learned to Stop Worrying and Love the Bomb]

Breaking it Down: How Twitter Lost 4 Million Users Due to iOS8 (and iPhone 6 Upgrades)


Twitter's company earnings call yesterday has started a storm of news about how Twitter lost users due to the release of iOS8. There are two major components cited for the [... Read more about Breaking it Down: How Twitter Lost 4 Million Users Due to iOS8 (and iPhone 6 Upgrades)]

How to Tell if Your iPhone Battery Needs Replacing


We might be able to help you diagnose your iPhone battery! I've been seeing a lot of tweets and forum posts lately about people wondering if there is a way [... Read more about How to Tell if Your iPhone Battery Needs Replacing]

Decipher Backup Repair 8.4.0 and Decipher TextMessage 8.3.0 Updates


Today we released updates to Decipher TextMessage and Decipher Backup Repair. Here's the rundown of what's new: What's new in Decipher Backup Repair 8.4.0 Improved repairs for partial or damaged [... Read more about Decipher Backup Repair 8.4.0 and Decipher TextMessage 8.3.0 Updates]

Syncing Gone Awry. Pile of "Other" Space on iPhone


In my continuing exploration of rampant iPhone, iPad, and iPod Touch "Other" disk space, today we're looking at an issue where a failed sync dumps music, photos, or other synced [... Read more about Syncing Gone Awry. Pile of "Other" Space on iPhone]

What's Eating Your iPhone Storage Space?


The big news this week is a class-action lawsuit against Apple for misrepresenting the storage capacity for 8GB and 16GB iPhones, iPads, and iPod Touches. As someone who has written [... Read more about What's Eating Your iPhone Storage Space?]

How to Find Missing iPhone Notes


If you're like me, you keep some fairly important things in your iPhone Notes app, and you're pretty devastated when the notes are suddenly missing (which has happened to me). [... Read more about How to Find Missing iPhone Notes]

Common iMessage Problems and Solutions


I see a lot of tweets and forum posts about iMessage issues, so I thought I would make a post with some of the common issues I see, along with [... Read more about Common iMessage Problems and Solutions]

How to Restore Your Data if You Need to Factory Reset to Fix iOS Software Problems


I have some beta versions of a new tool for us, and I am having a heck of a time describing it. Here is the rundown: Sometimes software problems cause [... Read more about How to Restore Your Data if You Need to Factory Reset to Fix iOS Software Problems]

Why I Backup in iTunes and Backup to iCloud


I backup and restore my iPhone a lot. Like, ten-times-a-day a lot. Our software pulls information from iPhone backups and fixes corrupt backups, so I'm frequently experimenting to reproduce broken [... Read more about Why I Backup in iTunes and Backup to iCloud]

Texts Not Going Through to Friends No Longer on iPhone


Some big news for Apple this week was their unveiling of a site for removing a phone number from the iMessage system. This fixes a rare-but-serious problem in which an [... Read more about Texts Not Going Through to Friends No Longer on iPhone]

iTunes Not Showing any iPhones After 10.0.1.26 Update


For the past two mornings, I've woken up to find that none of my iPhones, iPads, or iPod Touches will appear in iTunes on my Mavericks iMac anymore. Restarting will [... Read more about iTunes Not Showing any iPhones After 10.0.1.26 Update]

How to Fix your iPhone's Broken Ringer


If your iPhone sound is working for videos and games, but not when you get phone calls or text messages, here are a few solutions to try to fix your [... Read more about How to Fix your iPhone's Broken Ringer]

iPhone Turning On and Off and Rebooting During Startup — We Can Help!


I've come across a handful of customers that had the following scenario: iPhone1 is stuck in a cycle of rebooting during startup. iPhone works perfectly fine if restored to factory [... Read more about iPhone Turning On and Off and Rebooting During Startup — We Can Help!]

iTunes Could Not Restore the iPhone Because the Backup was Corrupt — What Now?


Many different issues can trigger the error message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the device that is being restored," but [... Read more about iTunes Could Not Restore the iPhone Because the Backup was Corrupt — What Now?]

Stop Asking "Are you getting my texts?" With Read Receipts


I was sitting in a restaurant this past week, when I overheard a mom talking to her teenage son about him not responding to her texts. She asked "Are you [... Read more about Stop Asking "Are you getting my texts?" With Read Receipts]

Do You Have an iOS Battery Drain Problem?


I'm brainstorming an at-home iPhone diagnostic tool this week, mostly to find possible (fix-able) causes for abnormal battery drain. While doing some preliminary research, I read the best iPhone battery [... Read more about Do You Have an iOS Battery Drain Problem?]

Should you Upgrade to iOS8's iCloud Drive? What Does it Break?


One of the exciting features of iOS8 is iCloud Drive, a sexy-looking new iCloud document storage system. But, there is a big gotcha if you use iCloud document storage on [... Read more about Should you Upgrade to iOS8's iCloud Drive? What Does it Break?]

Fast Ways to (Painlessly) Free Up Space so You Can Install iOS8


Aaah! You're excited to install iOS8 on your iPhone1, but when you try to install from the Settings app on your iPhone, you see the message: "This update cannot be [... Read more about Fast Ways to (Painlessly) Free Up Space so You Can Install iOS8]

Upgrading to the New iPhone 6 — How to Securely Back Up and Save your iPhone Text Messages


In the coming days Apple is set to launch the new iPhone 6. Awesome! Many users will be taking the plunge and purchasing a new iPhone 6, only to find [... Read more about Upgrading to the New iPhone 6 — How to Securely Back Up and Save your iPhone Text Messages]

Unable to install an iPhone app? Here���s the Fix


Here's a weird situation: There is no app icon on your iPhone's1 home screen for an app you want to use, but when you go to install it from the [... Read more about Unable to install an iPhone app? Here’s the Fix]

Possible Solutions for Broken Sound On Your iPhone


It's about time I write a post about this: All of the sudden your iPhone volume is muted, and you're not sure why. It happens to the best of us [... Read more about Possible Solutions for Broken Sound On Your iPhone]

iPad Home Button Broken? Two Alternative Ways to Access the Home Screen


About two months ago, the home button finally gave out on the iPad my son uses. We're not thrilled about the idea of spending any money on a device doomed [... Read more about iPad Home Button Broken? Two Alternative Ways to Access the Home Screen]

How to Fix an iPhone or iPad That is Not Charging


If your iPhone or iPad1 doesn't charge when you plug it in (or intermittently charges,) the culprit is usually debris in your charging port (Lightning or 30-Pin.) We have some [... Read more about How to Fix an iPhone or iPad That is Not Charging]

How to Control your iPhone Volume if a Volume or Mute Button Breaks


There are three physical volume controls on the side of the iPhone (or iPad or iPod Touch): the volume up & down buttons, as well as the mute on/off switch. [... Read more about How to Control your iPhone Volume if a Volume or Mute Button Breaks]

Reduce Your iPhone Cell Data Usage With These Three Settings


When I moved house earlier this year, we were without internet service in our new home for several weeks. For the first time in quite a long time, my iPhone [... Read more about Reduce Your iPhone Cell Data Usage With These Three Settings]

iPhone Battery Dies Too Quickly? Ten Tips to Extend Your iPhone Battery Life


If you find yourself digging out your iPhone charger too many times throughout the day, we have some tips to help you reduce the drain on your iPhone's battery. You're [... Read more about iPhone Battery Dies Too Quickly? Ten Tips to Extend Your iPhone Battery Life]

How Does SnapHack Work?


If you're reading this article, you've probably stumbled on all the hubub about the app SnapHack, an app that enables you to save your received SnapChat photos. So how does [... Read more about How Does SnapHack Work?]